1. Information We Collect

When you place an order, contact us, or interact with our website, we may collect information necessary to provide our services.

• Full name
• Shipping and billing address
• Phone number
• Email address
• Order and transaction information
• Information you provide when contacting customer support

2. How We Use Your Information

The information we collect is used to operate our store and provide you with the services you request.

• Process and fulfil your orders
• Arrange shipping and delivery
• Provide order tracking information
• Process returns, refunds and exchanges
• Respond to customer enquiries
• Improve our products and shopping experience
• Prevent fraudulent or unauthorized activity

3. Payment Information

For online payments, payment information is processed through the payment service provider used during checkout. DIUQS does not need to store your complete payment card or banking credentials on its own website.

Cash on Delivery is also available for eligible orders.

4. Cookies & Website Data

Our website may use cookies and similar technologies to support essential website functions, remember preferences, understand website usage and improve your shopping experience.

Your browser may allow you to control or disable cookies, although some website functions may not work properly if certain cookies are disabled.

5. Sharing of Information

We do not sell your personal information as a product. Information may be shared with service providers when reasonably necessary to operate our business.

• Payment service providers
• Shipping and logistics partners
• Website and technology service providers
• Customer support or communication services

These parties receive information only as necessary to perform the services required for your order or our website.

6. Order & Delivery Information

When you place an order, we use the information you provide to process and deliver your purchase. Your contact details may be provided to relevant delivery partners so they can complete the delivery and contact you when necessary.

7. Data Security

We take reasonable measures to protect the information associated with your orders and interactions with our store. However, no method of transmission or electronic storage can be guaranteed to be completely secure.

8. Third-Party Services

Our website may use third-party services such as payment processors, shipping providers, analytics tools and other Shopify-supported services. These services may process information according to their own privacy policies.

9. Your Choices

You may contact us to ask about personal information that we hold about you, subject to applicable laws and reasonable verification requirements.

You may also choose not to provide certain information, although this may prevent us from processing an order or providing specific services.

10. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate consent. If you believe that a child has provided personal information to us, please contact us so the matter can be reviewed.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, business practices or applicable requirements.

Any updated version will be published on this page with the revised effective date.