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We aim to make your DIUQS shopping experience simple and convenient, from placing your order to receiving it at your doorstep.
1. Order Processing
Once your order is successfully placed, we generally process it within 1–2 business days.
During processing, your order is prepared and handed over to our delivery partner for shipment.
2. Delivery Time
After your order has been shipped, the normal estimated delivery time is approximately 3–7 business days.
Delivery times can vary depending on your location, courier operations, weather conditions, holidays and other circumstances affecting transportation.
3. Where Do We Deliver?
We currently provide delivery across India. Orders can be placed from locations serviceable by our available delivery partners.
Some remote or difficult-to-service locations may require additional delivery time.
4. Shipping Charges
We currently offer Free Shipping across India on our orders.
If any applicable shipping charge is introduced for a specific order or location in the future, it will be clearly displayed before checkout.
5. Order Tracking
Once your order has been shipped, tracking information will be made available where tracking is supported.
You can use the provided tracking information to follow the progress of your shipment until delivery.
6. Cash on Delivery
Cash on Delivery (COD) is available for eligible orders across India.
COD availability may depend on the delivery location and courier service coverage.
7. Delivery Delays
Although we work to deliver orders within the estimated timeframe, occasional delays may occur due to circumstances outside our direct control.
- Severe weather conditions
- Courier or logistics delays
- Public holidays
- Incorrect or incomplete address information
- Remote-area delivery limitations
- Unexpected transportation or operational issues
8. Please Check Your Address
Customers are responsible for providing a complete and accurate delivery address, including the correct phone number and PIN code.
Incorrect or incomplete information may result in delivery delays or unsuccessful delivery attempts.
Need Help With Your Delivery?
If you have questions about your order or delivery,
contact our support team and provide your order details
so we can assist you.
Email:
diuqs.in@gmail.com
WhatsApp:
+91 9682341478
Business Address:
Srinagar, Jammu & Kashmir, India - 190001
